Frequently Asked Questions (FAQ)

Parking 1 and 2

- Parking slots at payment all along Viale Geno, starting from the boarding pier
(not easy to find availability)
- Parking Garage Autosilo Valduce, Viale Lecco 9:
https://maps.app.goo.gl/VzhnHyQPqm4Ke3UF9

Parking 3 and 4

- Parking Garage Centro Lago, Via Sant'Elia 6:
https://maps.app.goo.gl/BZGRs5fcNyMVtgh48
- Parking Garage Jasca (check pricing), Piazza Volta 41:
https://maps.app.goo.gl/bDefe2eBR67NvQKV7

Parking 5 and 6

- Parking Slots "Viale Puecher" area:
https://maps.app.goo.gl/1wfpkPuM4mY1cPQU9
- Parking Garage of the Theatre "Arena Teatro Sociale", Via Bellini 21: https://maps.app.goo.gl/an6ZCzJmtKauozqVA

Tours Duration

For Private Tour you can decide the duration, compatibly with the bookings agenda. Usually they last 1, 2, 3 or 4 hours. You may also decide where to go and and how long to make the stop (for example tours for Bellagio and Varenna usually take 3 or 4 hours. Please look at our tour in the Tours section of this website. It's also possible to modify or extend the Boat Tour once on board, if it is compatible with the bookings agenda. For Shared Tour usually we follow the original plan, unless participants agree to make a plan change and all agree to pay possible additional costs

Payments methods

With Como Blue Lake you can pay by all major Credit Cards, by Cash (Euro) or by Paypal
Usually a 30% advance payment is required for booking a tour
Please see details the Payments section of this website

Meeting Point

Unfortunately, a pick up service is not available at the moment, so you need to reach meeting point and boarding pier (Lungo Lario Trieste 26) on your own. We usually meet customers around 50 meters from the boarding pier, close to Lungo Lario Trieste 16). From the lakeside promenade you will see our boat waiting for you, so we can see each other, avoiding the crowd and confusion of the boarding pier. You can find more details in the Maps section of our website.

Languages and Explanations

We speak Italian and English.
Usually, if you want, we can provide some information about history and legends of the Como Lake and about villas and house you can see from the boat.

Food & Drink onboard

Usually it's not possible to bring or consume food and drink onboard. Excpetions can be made on a case by case agreement, provided that you will leave the boat clean, do not stain cushions and bring away your garbage.

Pets

Small size pets are allowed if they feel comfortable with boat rolling and moving, do not scratch or stain boat and cushions. Customers are fully responsible of damages to the boat or problems of the pets. Pets are not allowed to stay on cushions and seats.

Swimming

It's usually possible to swim in the lake, if safety conditions are respected. Passengers are required to be very good swimmers and to respect guidelines of the Captain about going in and out of the water. Lake waters are deep and can be colder than expected and dangerous. Based on weather forecast and conditions, boat traffic and other considerations, the Captain will decide if swimming is possible. Como Blue Lake is not responsible, in any way, for passengers safety during getting on and off the boat and swimming. Swimming is an activity totally under personal passenger responsibility.

Bluetooth Music

It's usually possible for passengers to play their own playlist with their Smartphone, simply connecting to the boat Bluetooth Sound System.
One of the passengers Smartphone will be connected by the Captain, after the contract form has been filled, payment done and after leaving the port area. The Captain may require to keep the music level within a certain range in some of the visited place for respect for other people both living on lake side or stayin on other boats.

Baby Strollers and Kids

Babies and Kids are welcome onboard, totally under acompayning adults responsibility. It's usually possible, for passengers, to bring a baby stroller onboard, but the Captain may refuse it for particular safety reason or when the boat is full. When onboard babies and kids should wear a life jacket and are required not to be seated or linked to the stroller. On board are availablle:
- 1 life jacket for kids starting from 10 kg weight, - 3 life jackets for kids starting from 20 kg weight.
For younger babies a personal life jacket, suitable for the baby size, must be provided by accompanying adults.

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